Data & Confidentiality

Privacy Policy

1. Information Collected During Checkout

When you purchase as a guest or registered customer, we collect your delivery name, postal address, email address, and mobile number. This information is exclusively utilized to generate your order invoice, dispatch parcels via Shiprocket, and transmit courier milestone notifications.

2. Payment Processing Security

We do not store or process sensitive credit card numbers, CVVs, or bank credentials on our application servers. All monetary transactions are securely processed directly by Razorpay (PCI-DSS Level 1 Compliant).

3. Confidentiality Guarantee

CartLux does not sell, lease, or distribute customer contact details to third-party marketing entities.